Job Details
Bedard Pharmacy & Medical Supplies is hiring a Customer Service Representative for our Medical Supplies location in Auburn. This is a 40-hour position with varying hours Monday thru Friday between 8:00 a.m. and 6:00 p.m., and rotating Saturdays from 9:00 a.m. to 1:00 p.m. When scheduled to work a Saturday, time off will be given during the week.
Job Summary
The Customer Service Representative:
- Learns the products and services offered by Bedard, the computer systems used, and the guidelines and regulations required by federal, state, and accrediting organizations
- Handles initial customer contact in person, over the telephone, or via the web. The initial customer contact may be with the client, a caregiver, a referral source, or a commercial account.
- Receives, qualifies, and processes all customer medical equipment and supplies orders in a timely, efficient, accurate, and courteous manner
- Maintains and creates patient files
- Investigates and responds to customer inquiries regarding shipments, products, deliveries, and complaints
Qualifications
- High School Diploma or equivalent
- General office skills (computer, typing, fax, filing, multiple phone line)
- Ability to work well in fast-paced environment
- Ability to adapt to changes in environment and/or workflow
- Ability to multi-task while maintaining accuracy and great attention to detail
- Ability to make independent decisions
- Ability to develop and maintain professional, service-oriented working relationships with customers, facility staff, and co-workers
- Strong communication skills (writing, speaking, and listening), and good command of written and verbal English
- Neat personal appearance with pleasing manner
- Clerical or customer service experience preferred
- Medicare/Medicaid and commercial insurance billing, bookkeeping, or medical office experience preferred
Physical Requirements
- Sitting, standing, and/or walking for sustained periods of time, raising objects from a lower to a higher position and/or moving objects horizontally
- Frequent/continuous reaching, grasping, lifting, and carrying up to 20 lbs. below waist level and at or above shoulder level
- Repetitive walking, bending, kneeling, and reaching
Company Overview
Bedard Pharmacy & Medical Supplies is a family-run, community business with three major divisions: Bedard Pharmacy, Bedard Medical Supplies, and Bedard Senior Care. All three divisions share a commitment to providing quality health care solutions.
If you're looking for an excellent career opportunity, consider joining the Bedard family. We provide a great work environment, competitive salaries, and exceptional benefits.
Benefits
- Health Insurance
- Dental Insurance
- Life Insurance
- Short-term and Long-term Disability Insurance
- 401(k) with Company Match
- 2 Weeks Paid Vacation
- 6 Paid Personal Days
- Paid Holidays
- Free On-site Gym Membership
Bedard Pharmacy & Medical Supplies is an Equal Opportunity Employer
Job Type: Full-time
Salary: $12.00 to $13.00 /hour
Additional Compensation:
- Store Discounts
Work Location:
- One location
Work environment:
- Store
Communication method(s) used:
- Phone
- Chat
- In person
Job Details
Bedard Pharmacy & Medical Supplies is hiring a Medical Biller with CPAP experience. This a full-time position in Auburn, Monday thru Friday, 8:00 a.m. to 5:00 p.m.
Job Summary
The CPAP Specialist Biller is responsible for verifying insurance coverage, insurance qualification requirements, and patient responsibility in a timely manner. The Biller will learn the requirements of the different insurance companies for each of the supplies, equipment, and services supplied by Bedard.
Qualifications
High School Diploma or equivalent
Minimum one year medical billing experience
Ability to read and understand medical terminology
Ability to learn and understand the insurance approval and/or qualification process
Ability to learn and understand billing protocol, reimbursement requirements, and timely filing
Ability to maintain confidential information
Ability to multitask while maintaining accuracy and great attention to detail
Pleasant professional telephone manner
Ability to develop and maintain professional, service-oriented working relationships with others
Problem-solving skills
Ability and desire to work as a contributing team member
Company Overview
Bedard Pharmacy & Medical Supplies is a family-run, community business with three major divisions: Bedard Pharmacy, Bedard Medical Equipment & Supplies, and Bedard Senior Care Pharmacy. All three divisions share a commitment to providing quality health care solutions.
If you're looking for an excellent career opportunity, consider joining the Bedard family. We provide a great work environment, competitive salaries, and exceptional benefits.
Benefits
Health Insurance
Dental Insurance
Short-term and Long-term Disability Insurance
Life Insurance
401(k) with Company Match
2 Weeks Paid Vacation
6 Paid Personal Days
Paid Holidays
Free On-site Gym Membership
Bedard Pharmacy & Medical Supplies is an Equal Opportunity Employer
Job Type: Full-time
Salary: $12.50 to $14.00 /hour
Job Details
Bedard Pharmacy & Medical Supplies is hiring a full-time Pharmacy Technician for our busy retail pharmacy in Lewiston. This position has varying hours Monday-Friday between 8 a.m. and 6 p.m., and a weekend rotation of Saturday and Sunday 9:00 a.m.-1:00 p.m. When scheduled to work a weekend, time off will be given during the week.
Job Summary
The major responsibility of the Pharmacy Technician is to support the Pharmacist in the prescription fulfillment process by:
- Assisting Pharmacist in preparing and dispensing medication
- Receiving and storing incoming orders
- Answering the telephone
- Counting stock and entering data in computer to maintain inventory records
- Processing records of medication dispensed to customers, computing charges, and entering data in computer
- Setting up prescription orders for delivery
- Learning and understanding QS1 software
Qualifications
- High School Diploma or equivalent with willingness to attend continuing education related to the position
- Proficient general office skills (typing, computer, fax, filing, multiple phone lines)
- Excellent communication and customer service skills
- Ability to multi-task in a stressful environment
- Good problem-solving skills and ability to focus with great attention to detail
- Ability to use and understand verbal and written communication to interact with customers and co-workers
- Ability to use general math skills to perform basic calculations
- One to three years of related experience and/or training; or equivalent combination of education and experience in pharmacy, retail, medical, or customer service setting preferred
- State of Maine Pharmacy Technician Registration (can be done after hire)
Physical Requirements
- The position requires standing 100% of the time and occasional walking of short distances
- Bending the wrists and use of the hands to grasp or pinch, handle or feel objects, and using keyboard and computer equipment is required 100% of the time
- Body movements of turning the head and torso, bending, reaching, lifting, moving, and carrying objects is required at least 50% of the time
- Bending at the knees and waist and lifting weight of 20 lbs. or more is required at least 50% of the time
Company Overview
Bedard Pharmacy & Medical Supplies is a family-run, community business with three major divisions: Bedard Pharmacy, Bedard Medical Supplies, and Bedard Senior Care. All three divisions share a commitment to providing quality health care solutions.
If you're looking for an excellent career opportunity, consider joining the Bedard family. We provide a great work environment, competitive salaries, and exceptional benefits.
Benefits
- Health Insurance
- Dental Insurance
- Life Insurance
- Short-term and Long-term Disability Insurance
- 401(k) with Company Match
- 2 Weeks Paid Vacation
- 6 Paid Personal Days
- Paid Holidays
- Free On-site Gym Membership
Bedard Pharmacy & Medical Supplies is an Equal Opportunity Employer
Job Type: Full-time
Salary: $12.00 to $13.50 /hour
License:
- Pharmacy Technician (Preferred)
Additional Compensation:
- Store Discounts
Work Location:
- One location